NEW AIRLINE PASSENGER PROTECTION RULES STARTING MID-JULY, OTHERS DECEMBER
May 24, 2019
By Bob Komsic
As the summer travel season is about to begin, and in hopes of reducing air travel horror stories, the Trudeau government’s rolling out its new passenger protection regulations.
(Bruce Bennett/Getty Images)
The first phase, which begins July 15, will require airlines to provide help and compensation to those stuck on tarmacs for hours.
Air carriers will be required to pay up to $2,400 for anyone denied boarding for situations within their control, and up to $2,100 for lost or damaged luggage.
What officials call the more complicated rules do not come into effect until mid-December.
Travellers will need to wait until just ahead of Christmas when airlines will be required to seat parents beside or near their children at no extra cost, as well as to compensate flyers for cancellations.