Mar 31, 2014

By Michael Kramer

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Canada’s communications regulator is hanging up – on telemarketers.

And the C.R.T.C. says it will continue to maintain the rules preventing automated calling devices – from contacting recipients who don’t want the calls.

The Canadian Marketing Association wanted the rules relaxed – so businesses with existing customer relationships could make automated calls to people without their express consent.

But the CRTC says the existing rules will stand – because they were designed to reduce undue inconvenience to Canadians.

The agency has also given telemarketers 14 days to remove numbers from their calling lists – when people ask to be placed on a business’s internal do-not-call list.

That grace period used to be 31 days.

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