25 PERCENT OF CANADA BORDER AGENCY EMPLOYEES HAVE WITNESSED DISCRIMINATION AGAINST TRAVELLERS

Aug 16, 2022

By Jane Brown

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Discrimination against travellers appears to be an issue at Canada’s Border Agency.

A survey of front line employees reveals that 25 percent of them say they have directly witnessed a colleague discriminate against a traveller during the past two years.

Of these respondents, over 70-percent suggest the discrimination was based, in full or in part, on the travellers’ race, with 75-percent citing their national or ethnic origin.

The figures are drawn from a survey conducted as part of an internal Canada Border Services Agency evaluation that looked at how the agency processes travellers, using a lens of gender, race, ethnicity, religion, age, and mental or physical disability, and the interaction between these factors.

And of those who say they saw a colleague engage in discrimination, 60-percent reported the discrimination they observed. But some mentioned fear of reprisal or simply feeling uncomfortable as reasons why they did not report the discrimination.

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