Dec 20, 2017
By Michael Kramer
Via Rail says it will comply with an order from the Canadian Transportation Agency – and will double its capacity to accommodate wheelchairs – on all its trains across the country.
Via was embroiled in a lengthy fight with the agency – which ruled that the company needed to make its trains more accessible for physically disabled passengers – travelling with mobility aids.
The national rail provider’s previous policy only allowed for one such aid to come aboard the train – meaning any other devices were forced to be dismantled – and kept in the baggage car.
A married couple who contended that the policy made it nearly impossible to travel together – filed a complaint that prompted the CTA ruling.
Via challenged the February order for months – but now says all trains coast to coast will be able to accommodate two mobility aids effective January 3rd.