AG: OTTAWA NOT DOING ENOUGH TO DELIVER BENEFITS TO DISABLED VETERANS

May 31, 2022

By Bob Komsic

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The federal government is having trouble ensuring disabled veterans are getting the benefits they need.
That’s the gist of a report from Canada’s auditor-general.
Karen Hogan found while Veterans Affairs had taken steps to try and improve the application process for disability benefits, its handling was ineffective and the department was unable to cut wait times for veterans.
”Implementation of initiatives was slow,” her report states.
”As a result, veterans waited too long to receive benefits to support their physical and mental health and their families’ overall well-being.
The report says veterans were waiting nearly 40-weeks for a decision on their first application, when the average processing time for the department for most other applications was just 16-weeks.
The auditor general says Veterans Affairs had not met its standard for delivering the benefits for seven years.
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